Is this service reliable or a second rate VOIP / SIP product?

This product is highly reliable and resilient. It is designed and built to serve the needs of businesses in the UK. Currently over 20,000 businesses have signed up for an account with us.

The Switchboard is not built on a ‘cheap’ V.O.I.P. or S.I.P platform, but is built on a solid and reliable telephony infrastructure. This ensures that the call quality is always of the highest audio level and that the quality of each call is constant. Some of you with broadband numbers, V.O.I.P lines or PC voice applications will know that one call can be good quality and the next barely audible. Our solution is always good quality and offers the level of reliability a professional business needs.

Our state of the art Softswitch is co-located in London and housed with Telstra, who are Australia’s incumbent carrier. Our infrastructure is dual redundant and we boast an uptime of plus 99.9%. Of course from time to time we have to fix and maintain our platform, but in most cases you will not notice when this happens. We have a team of dedicated in-house technical staff who monitor and maintain our systems 365 days a year.