Is this service totally free?

We offer this service to you absolutely free! No catch ’30 day trials’ that ask you for credit card details when you sign up! Our full standard service is 100% free all of the time!

We give you two free 084 numbers connected to our powerful call management platform. All calls received on these 084 numbers will be delivered to your choice of UK landline numbers at no cost to you.

There are no charges, no set up fees and no monthly rental. Our system has no affect on your phone bill, so no sudden shocks. Over 80% of our new customers are referrals and recommendations from existing users; we think that says an awful lot.

With over 20,000 companies registered to use this service in the UK, it is the best value for money service by far and will give your company a great telephone image and ensure you ‘Never Miss a Call Again’!

Our systems benefit from massive economies of scale as we host numbers for many companies. We are able to absorb the cost of managing this service for you because we are paid a small amount of money for each call that we accept.

Is this service reliable or a second rate VOIP / SIP product?

This product is highly reliable and resilient. It is designed and built to serve the needs of businesses in the UK. Currently over 20,000 businesses have signed up for an account with us.

The Switchboard is not built on a ‘cheap’ V.O.I.P. or S.I.P platform, but is built on a solid and reliable telephony infrastructure. This ensures that the call quality is always of the highest audio level and that the quality of each call is constant. Some of you with broadband numbers, V.O.I.P lines or PC voice applications will know that one call can be good quality and the next barely audible. Our solution is always good quality and offers the level of reliability a professional business needs.

Our state of the art Softswitch is co-located in London and housed with Telstra, who are Australia’s incumbent carrier. Our infrastructure is dual redundant and we boast an uptime of plus 99.9%. Of course from time to time we have to fix and maintain our platform, but in most cases you will not notice when this happens. We have a team of dedicated in-house technical staff who monitor and maintain our systems 365 days a year.

How easy is it to set up?

It’s extremely simple and very fast to set up. We allow you to set up the Switchboard from a single web page and we will provide you with a user name and password. All you need to do is click on the ‘Get Now’ link and choose the number you would like to set up. You have a few simple options to choose from, which are explained on the page. It should take no more than two minutes.

I don’t like the intro message, can I change it?

No problem! You can choose from a selection of intro messages, finding one that suits your company. Just click on the one you like, or record your own from your phone, then click to make it live! It’s that simple!

Will my new 084 number be exclusive to me?

Yes! Once you have chosen a number it will not be allocated to anyone else while you are using it. Your number will be for your exclusive use. If you have not used the number for three consecutive months we will contact you to see if we can take it back to offer to other customers.

Can I keep my existing number too?

Yes. You can still keep your existing number. We will connect your new 084 number to your existing number, therefore your current number will not be affected. However your existing number will not benefit from our advanced features so we recommend promoting your new number as soon as possible on your website and marketing material.